Refund policy

30-day guarantee

We want you to love your HottySocks. If something isn't right, email us at support@hottysocks.com within 30 days of delivery.

Damaged, defective or missing items

If your order arrives damaged, stops working, or something is missing, send us your order number and a photo or short video. We'll send a free replacement or give you a full refund. You don't need to send anything back.

Changed your mind?

Unworn socks in their original packaging can be returned within 30 days of delivery. Email us first and we'll send you the return address. Return shipping is paid by the customer. We refund the full product price once the return arrives.

For hygiene reasons, socks that have been worn or washed can't be returned for a change of mind. Defects are always covered.

Refunds

Approved refunds go back to your original payment method. Your bank may take 5-10 business days to show the refund.

Questions

Email support@hottysocks.com and we'll get back to you within 1 business day.